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Raising A Service Request for ICT and Admin & Facilities
The Service Catalog consolidates all the services that you, as an employee, are entitled to. The cat
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Raising a Incident Ticket for ICT and Admin & Facilities
Report an Ticket
1. Click on the Report an Issue button to access the ticket submission form.
2.
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Approving a Service Request
If one of your staff has submitted a Service Request to purchase some software, a computer, iPhone,
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Adding/Installing a printer using directory service:
Go to devices and printer from control panel.
Click add a printer and select The printer tha
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Activate Bitlocker
Manually turning on Bit locker –
Put a USB DRIVE and right click on C drive and turn on bitlocke
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HOW TO HAVE REMOTE ACCESS FOR FORMER AP USERS
If you are running a PC with Windows 10, you have all the software you need. For instructions on a M
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How to Setup Work e-mail with Outlook (Microsoft 365) for Desktop and Laptop
How to set up your work email with Outlook (Microsoft 365)
Open The start menu
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Default Applications won't stay set
In some image versions, users were not permitted to change the default browser from IE to Chrome, th
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Fax Forwarding and Fax receive impossible error
Log into the printer interface with “admin”, select “System Settings”, then choose “Image Send Set
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Connect Polycom bluetooth from PC
Click on Windows logo key , type “Bluetooth and other devices settings” and hit “Enter”
Make sur